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Honeit Support

 

View recent platform updates, frequently asked questions and video tutorials.

 

Please email support@honeit.com or chat with us in the bottom right corner of this page.

Quick Video Updates

Micro Employment Branding

Micro Employment Branding

Honeit job previews make it easy for candidates to quickly hear about a job opportunity in the hiring manager’s own voice.

Getting Started

Getting Started

Audible job descriptions make it easy for candidates to quickly hear about a job opportunity in the hiring manager’s own words.

Audible Job Descriptions

Audible Job Descriptions

Audible job descriptions make it easy for candidates to quickly hear about a job opportunity in the hiring manager’s own words.

Custom Interview Guides

Custom Interview Guides

Custom interview guides empower recruiters to perform technical phone screens, by asking the same questions that hiring managers usually ask.

Enhanced Scheduling Links

Enhanced Scheduling Links

Automate phone interview scheduling with Honeit scheduling links. Request resume attachments, custom fields, buffers, team scheduling links, one-click google our outlook integration.

Search Phone Interviews

Search Phone Interviews

Honeit makes it easy to search phone interviews for skills, keywords, tags notes and call transcripts.

Easy Candidate Experience

Easy Candidate Experience

We often get questions about the Honeit candidate experience. Candidates receive a branded confirmation email with a calendar attachment. Candidates dial a local phone number and enter their interview pin number. Candidates easily talk using any telephone and there's...

Designed By Recruiters

Designed By Recruiters

Honeit interview technology was designed by recruiters, for recruiters, to schedule, screen and submit talent faster than ever before.

Submit Candidates in 10 Seconds

Submit Candidates in 10 Seconds

Honeit interview technology was designed by recruiters to hang up the phone and submit job candidates in less than 10 seconds.

Frequently Asked Questions

5. Troubleshooting

Digital Phone Interviews

Phone interview conversations play an important part in recruiting and hiring. That’s why we are excited to bring interview conversations into the cloud with innovative VoIP (voice over IP) and digital phone interview technology. While you can use any desk or mobile phone to utilize the Honeit platform, we encourage interviewers to simply talk through their browser using their computer’s microphone!

No downloads are required to use Honeit, however to ensure great VoIP call quality, we recommend headphones, using the latest version of Chrome web browser and a strong internet connection. To help our customers optimize the quality of Honeit, we have compiled a list of best practices for Honeit users.

Network Connection

First and foremost, it’s important to have strong internet connection to get the very best call quality out of Honeit. While a hardwire connection to your router or network is optimal, a wireless internet connection will also work. Just make sure to limit any obstructions between you and the access point which may affect your connection speed thus reducing call quality.

We encourage you to test your network connection using this link.

Headsets

Using a wired headset can improve call quality, but is not required. We recommend using one of the following headsets. (Best to worst)

  1. Analog Headsets: These are 3.5 mm headphone and mic sets, not to be confused with cell phone headsets which do not offer the best connection when used on a PC. A dedicated headset for calls works the best.
  2. Wired USB headset: This is the runner-up for the best call experience.
  3. Bluetooth / Mobile phone headphones: As a last resort, these headphones will work but you may experience issues with call quality.

Web Browsers

We recommend using the latest version of the Chrome web browser when using Honeit. If you do decide to use a headset, make sure your browser automatically detects it since sometimes browser settings may default to your computer’s built-in microphone.

To test your web browser and microphone, please use this link.

For any additional questions, don’t hesitate to contact us via support@honeit.com.

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